For questions, concerns or general support, please contact us at:
Orders will ship from our Colorado location within 5 business days of the original order. For domestic orders, USPS generally delivers within 5 - 7 business days. International shipping (outside of North America) is unavailable at this time.
Damages & Returns
If the product arrives damaged, please contact us within 48 hours of delivery for a replacement (we will pay the shipping cost of the replacement product). Common Providence is not responsible for lost or missing packages and such issues will need to be addressed directly with USPS.
Common Providence does not accept returns due to the fragile nature of our ingredients. If an order arrives damaged, we will issue a replacement. If you are dissatisfied with a product for any reason, please contact us within two weeks of delivery and we will issue a full refund. We will not issue refunds outside two weeks of delivery.
Allergies, Sensitivities & Reactions
Prior to use, please reference the ingredient list on the product or packaging for any known allergies. Conduct a skin test prior to application by placing a small amount of the product on your skin and watching for a possible reaction. If pregnant or nursing and for children under six years of age, please consult a physician prior to use. Our products are manufactured in a facility that might contain nuts